Samsung Remote Won't Change Channels
I have a 6 month old Samsung TV, model UN55F6300.
A few weeks ago I noticed the remote that is included with this unit would no longer change channels on the TV. Other functions work as they should. The Comcast remote has no issues and functions as planned, including changing channels.
I contacted Samsung support and they determined it was a defective remote and sent me a new one. New remote is the same as the old remote.
Any ideas what the issue might be? Is there a setting in the TV that might have been changed? Thank you.